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2001 News & Magazine Articles

 

Call it 'kid-fluence' Junior tells the parents what car to buy; advertisers drool

By Marci McDonald; Marianne Lavelle
U.S. News & World Report
07/30/2001

It's commercial-break time on Nick Jr., the Nickelodeon network's morningprogramming block for the preschool set. An unaccustomed adult viewer braces for the usual: rambunctious pitches for impossibly adorable dolls and improbably colored food--green ketchup, blue applesauce, and Rugrats-shaped macaroni. But the commercials unfolding on the TV screen aren't for the kinds of kid fare that routinely turn a trip to the mall or grocery store into a whining, tear-stained bargaining process. No, these ads look more like they might have mistakenly strayed onto Nick Jr. from the nightly news or business report.

One laconic spot for Ford's Windstar shows a band of youngsters playing hide-and-seek around a minivan. Another lyricizes over the virtues of Huggies diapers, and a third is a lilting invitation to a family getaway in the Bahamas. This is the new world of children's television, where the shows may still be aimed at the under-5 crowd, but the ads increasingly target the adults curled up on the couch beside them. "A couple of years ago, you would only have seen advertising directed at kids--toys, games, and cereals," says James Perry, Nickelodeon's vice president of sales. "But in the 9 a.m.-to- 2 p.m. block for preschoolers, we found it's one of the purest places on television for advertisers to reach moms, too."

"Nag factor." One result is that everybody from carmakers to corporate healthcare providers is clambering aboard the kids- marketing bandwagon. And why not? According to James McNeal, a retired professor from Texas A&M University who is considered the godfather of kids marketing, children ages 4 to 12 last year spent $29 billion of their own money--from allowances, baby-sitting fees, and handouts their parents doled out on trips to the mall. But McNeal argues that those youngsters also had a direct influence on an estimated $290 billion in family spending in 2000. "That's kids actually pointing fingers and making demands," McNeal notes. Playing on what psychologists call "the nag factor," 2-to-12-year-olds had an indirect impact on another $320 billion of household purchases, he says. "The real story of kids' market power," agrees John Geraci, vice president of youth research at Harris Interactive, "is not their spending. It's their influence on the household." In response, companies that have never given the slightest thought to an audience they once scorned as ankle biters are retailoring their messages for the kindergarten crowd and their adult "co- viewers," be they parents or nannies. In the past year and a half, Nickelodeon has struck deals with such first-time advertisers as Gateway--which now turns out Rugrats and Blue's Clues editions of its Astro computer--and Ford Windstar, whose official spokespuppy is the popular, azure-colored, canine star of Blue's Clues. And in May, as part of a three-year, $20 million pact, Embassy Suites Hotels began offering every family that checks in this summer a "Nick Trip Pack" with a disposable camera, travel journal, and a Rugrats "Tommy" doll. In the month and a half since that Nickelodeon promotion began, visits directly tied to the ads have boosted weekend bookings by 34 percent over last year.

Armed with statistics like that, Perry is crisscrossing the country, trying to sign up other nontraditional advertisers for Nickelodeon's fall lineup. And the network now boasts a separate marketing division devoted to clients who've never ventured into the kinder market. "This is a huge development," he says, "and people are only beginning to grasp the concept."

Nickelodeon is not the only network promoting the notion of what some researchers term "generationally convergent marketing"--better known as using kids to win the hearts and wallets of adults. Three years ago, PBS approached CIGNA, one of the country's largest employee-benefit providers, to sponsor The Adventures From the Book of Virtues, an animated series based on the bestseller by former Education Secretary William Bennett. The proposal stunned executives who had spent years marketing directly to their clients: the corporate decision makers who choose among insurers. "At first, our CEO said, `What? A cartoon show?' " recalled Ed Faruolo, CIGNA's vice president of corporate marketing, at a conference last fall. But three seasons and hundreds of thank-you notes from parents later, internal studies showed that adults who'd watched the series had a more favorable view of CIGNA than those who had not.

For critics of the mushrooming children's marketing industry, the rush of new advertisers into traditional kidspace is hardly good news. Last year, the Kaiser Family Foundation estimated that the average American child is exposed to 40 hours a week of commercial messages on everything from computer screens to roadside billboards-- as much time as many of their parents spend on the job.

Some activists, like Eric Brown of the Maryland-based Center for a New American Dream, have long counseled parents to watch TV with their youngest kids as a safety check. But now they see the networks' attempt to cash in on that "co-viewing" as an exercise in cynicism: Parents' efforts to protect their offspring from premature consumerism have become yet another sales opportunity.

Other critics such as Alvin Poussaint, a professor of psychiatry at Harvard Medical School, are calling on Congress to explore the possibility of adopting laws like those in Sweden and the Canadian province of Quebec, which ban advertising to children under 12. But a handful of U.S. media conglomerates, including Disney, have dispatched lobbyists to make sure Sweden's example doesn't spread in Europe. Marketers on this side of the Atlantic seem unfazed by the prospect of such legislative threats. "It doesn't seem to be on the landscape in this country at all," says Mike Burns, who oversees Saatchi & Saatchi's Kid Connection, the world's largest ad agency devoted to children.

Burns and other kids marketers view the explosion in their industry as a testimonial to the phenomenon of "kid-fluence"--the growing clout that children wield in deciding household purchases. "Over the last five years, there's been a substantial increase in the amount of influence kids have on durable goods--cars, boats, big- ticket items," Texas A&M's McNeal says."The power in the household is being ceded to the children."

One reason is the time pressures on single parents or two-career couples. "It's the guilt factor," says Karen Olshan, director of strategic operations for BBDO New York. "With many split families in this country, kids really become partners with adults in making decisions." Agrees Nickelodeon's Perry: "It's a sad but true reality- -for working parents, a lot of quality time with the kids means going shopping."

In search of cool. Others blame kids' mounting influence on the fact that their baby boomer parents refuse to become the kind of stick-in-the-muds they feel their own parents were. Decked out in the same Gap duds as their offspring, many confer regularly with the younger set on how to stay cool."The generation gap doesn't exist anymore," says J. Walker Smith, president of Yankelovich Partners. "Nowadays, mothers consult their daughters on what cosmetics to buy. And if you want to sell a car to a dad, you advertise to his teenage son."

In today's families, many kids also serve as chief technology officers. When it comes to computers and other electronic purchases, even 7-year-olds may boast more expertise than Mom or Pop. A 1999 survey by Yankelovich found that 60 percent of parents don't shop for technology without consulting their kids. "Kids tend to be information gateways," says Olshan. "And parents can't help but listen when the kids know more than you do."

In families of recent immigrants, grade schoolers often find themselves playing an even more essential role: cultural interpreter and all-around consumer guide. Isabel Valdes, a top researcher on Hispanic marketing who has lived in California for some two decades, admits that she owes many of her early insights to her own toddlers. "When I immigrated here from Chile, my kids pushed us to have cereal for breakfast," she says. "At home, nobody had ever heard of cereal."

But even a kid-savvy expert like Nickelodeon's Perry was stunned by two studies that documented the full extent of kids' consumer clout. One showed that 65 percent of kids ages 9 to 11 had specific likes and dislikes in hotels, and 56 percent believed their families paid attention to their vacation wish list.

The other report, by automotive researchers J. D. Power & Associates, found that 54 percent to 63 percent of parents acknowledged their kids had been actively involved in shopping for a sport utility vehicle or minivan--and the greatest input appeared to come from 6-to-8-year-olds. Perry promptly called Jim Townsend, brand manager for Ford's Windstar, and proposed targeting an audience well below carmakers' radar--the preschoolers most frequently found in a minivan's back rows. "The question," Townsend says,"was how young do you go?"

Late last year, Windstar became the exclusive sponsor of Blue's Clues as part of a multimillion-dollar promotional and safety campaign, which includes interactive Web games and Blue's paw prints plastered at strategic kid-friendly locations in the van. "In a showroom, kids will run to the vehicle they like," Townsend says. "And if they run to your vehicle, you know you'll be sitting down to close the deal."

For researchers like McNeal, the Ford campaign to preschoolers represents a triple-barreled play: Not only are the ads reaching both kids and parents but they're also imprinting the Ford brand on young psyches before they get their driver's licenses. Townsend says it's too early to measure the impact of the Nickelodeon deal on sales. But he has seen the branding process in the flesh. In one focus group, he watched a 5-year-old pick out all the pictures on a display that were icons from the Blue's Clues show. Then, unprompted, she picked up the blue oval Ford logo and added it to the mix.

 

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